Privacy Policy

At Puffy Cakes, your privacy is our priority. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us when using our website and engaging with our email and text marketing.

Information We Collect

We may collect the following information when you interact with Puffy Cakes:

Personal Information:
- Name, email address, phone number, and any information you provide during sign-up or purchase.
Non-Personal Information:
- Browser type, IP address, and usage data for improving our website and services.
Cookies and Tracking Technologies:
- Cookies and similar technologies to enhance your browsing experience and analyze website usage.

How We Use Your Information

The information we collect may be used for:

Sending you marketing emails and text messages with promotions, offers, or updates.
Personalizing your experience and improving our website.
Processing transactions and providing customer support.
Complying with legal obligations.

Marketing Communications

With your consent, we may send you emails and text messages. You can opt out of these communications at any time by:

Clicking the "Unsubscribe" link in our emails.
Replying "STOP" to our text messages.
Contacting us at info@puffycakeschi.com.

Please note, even after opting out, you may still receive transactional messages related to purchases or inquiries.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Trusted third-party vendors who help us operate our website or deliver marketing campaigns.
Legal Compliance: Authorities, if required by law or to protect our rights.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Request details about how your data is processed.

To exercise these rights, contact us at info@puffycakeschi.com.

Cookies and Analytics

We use cookies to:

Enhance user experience.
Analyze website performance and usage.

You can adjust your browser settings to manage or disable cookies. However, this may affect your experience on our website.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: info@puffycakeschi.com
Address: 1651 W Chicago Ave, Chicago, IL 60622

Date: 1/1/2025